At Claridade, we’re committed to protecting and respecting your privacy. We will only use your personal information to provide the products and services you have requested from us. In some circumstances if we would like to engage you in any research, we will seek out your permission before doing so.
This Policy explains when and why we collect personal information about people who we work with or who visit our website, how we use it, and how we keep it secure. We collect, use and are responsible for certain personal data about you. When we do, we are subject to the UK General Protection Regulation (UK GDPR).
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to [email protected] or by writing to Claridade Ltd. 4 Claridge Court, Lower King’s Road, Berkhamsted, Herts, HP4 2AF.
Who are we?
We are a change and people consultancy who work with clients across the public and private sectors, supporting them in introducing positive change to how their organisations and people can grow. Our registered address is Claridade Ltd. 4 Claridge Court, Lower King’s Road, Berkhamsted, Herts, HP4 2AF.
Who are we?
We are a change and people consultancy who work with clients across the public and private sectors, supporting them in introducing positive change to how their organisations and people can grow. Our registered address is Claridade Ltd. 4 Claridge Court, Lower King’s Road, Berkhamsted, Herts, HP4 2AF.
How do we collect information from you?
We obtain information about you when you engage with any of our services (directly) or if you use our website (indirectly), for example, when you contact us about our potential projects or send a request for information to our website
What type of information is collected from you?
The personal information we collect might include your name, job title, company name and address, email address, telephone number, IP address, and information regarding what website pages are accessed and when.
If we are to engage in a project with you, we would collect similar information for any participants in the project or intervention as well as supporting documentation to enable us to deliver our services (e.g. strategy documents, CVs, job descriptions)
How is your information used?
We may use your information to:
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively (e.g. public LinkedIn profiles)
Use of ‘cookies’
Like many other websites, the Claridade website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for any purpose, unless agreed in advance with you. However, we may share certain information to our team of associates who are working on our behalf to deliver our solutions specifically to you. We will only allow these third parties to handle your personal data if we are satisfied, they take appropriate measures to protect your personal data.
We may also transfer your personal information to a third party if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
Your choices
For how long is your personal information retained by us?
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
What are your rights under data protection laws?
Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not.
You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/. You can contact us at [email protected] or Claridade Ltd. 4 Claridge Court, Lower King’s Road, Berkhamsted, Herts, HP4 2AF.
Your right to object
You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us at Claridade Ltd. 4 Claridge Court, Lower King’s Road, Berkhamsted, Herts, HP4 2AF.or [email protected] to exercise these rights.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change job or email address, or any of the other information we hold is inaccurate or out of date, please email us at: [email protected],
or write to us at: Claridade Ltd. 4 Claridge Court, Lower King’s Road, Berkhamsted, Herts, HP4 2AF.
You have the right to ask for a copy of the information Claridade holds about you just email us at [email protected], and we will provide details of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely.
All of the systems and tools we use at Claridade are UK GDPR compliant and we have appropriate measures in place to prevent personal data from being accidentally lost or used / accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Any sensitive data (your role, any reports related to you or your organization) are saved on a secure site and are transferred using secure means. We regularly review our systems and delete any information that is not in active use in relation to providing services to you.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the UK. The UK data protection law is known as the UK GDPR and by law, we can only transfer your personal data to a country outside the UK where the UK government has decided the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy regulation’) further to Article 45 of the UK GDPR. We rely on adequacy regulations for transfers to countries in the EEA. In the event we cannot or choose not to rely on this mechanism, we will not transfer your data unless we can do so on the basis of an alternative mechanism or exception provided by UK data protection law
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in February 2022.