Lesley Wilkin


I am an experienced global business leader, board member, consultant and accredited executive coach.  I worked for 20 years at Hay Group, the global management consultancy, in a number of roles including Global Managing Director, Mature Markets, Global Services Leader and for 8 years Managing Director for the UK business and on the European Leadership team. I was also a member of the Board and the Global Leadership Team.   I learned a lot about working globally, leading large teams and working with the complex needs of clients.  Before joining Hay group, I was an HR Director.

Since 2016, I have chosen to embark on a third career joining other exceptional colleagues in setting up a different kind of consultancy business – smaller -yes- but totally focused on working with our clients to support them in delivering change for their organisation and their people.  It has given me the opportunity to get back to working directly with clients on issues that matter to them and to me.  To see the result of a new business emerging, growing and making an impact in the world is also truly rewarding.  I am also a Board advisor on OD and change for a leading charity, a Trustee for the local Citizen’s Advice Bureau and a regular judge at the Management Consultancy Association Awards.

Karl Daly


My background in consulting and in-house leadership roles have provided me the chance to work across geographies, cultures, sectors and industries. Prior to setting up Claridade I worked at Hay Group for 11 years where my most recent role was leading a global team of experts to develop and deliver innovative assessment and development interventions across Asia, the Americas, Europe and Australia. An occupational psychologist by background, my work in talent management has covered the development and assessment of individuals from front line to senior executives, coaching, team development as well as the development of competency frameworks & psychometric tools. Prior to consulting I worked in the Retail and Financial Services sectors in a range of technical and leadership positions. The opportunity to establish Claridade has allowed me the opportunity to leverage all these experiences and focus them into a new and exciting approach to working with clients, truly people led and innovative.

Joanne Lockwood

Consultant/Project Manager

My role is in ensuring our clients experience great service whenever they interact with us. I have previous experience as an HR Business Partner with a large corporate retailer, experience which is put to good use in my role with Claridade. Working closely with Lesley and Karl, as well as the global associate team, I ensure that each process involved in Claridade delivery is both seamless and focused on great customer experience.  My roles range from client engagement and delivery, project management & coordination, finance and invoicing as well as supporting business development and service deliverables.

Our Associate Team

At Claridade we have a global team of trusted and highly experienced associates who partner with us across all our services. These colleagues bring a depth of expertise both in knowledge and skills as well as in a wide variety of industries and sectors. We are proud that our team understand our purpose, share our values and act as representatives for Claridade helping people to create change and be the best that they can be.

Learn more about some of our excellent colleagues below!

Shelley Lams

I am an experienced consultant and occupational psychologist, with a passion for bringing insights from the world of psychology to the business world.  My career has included a number of in-house leadership development roles in the financial services sector for organisations including JPMorgan, HSBC and ABN Amro , as well as working for international management consultancy, The Hay Group; providing me with broad experience working with a variety of different clients across different sectors and geographies.  My areas of focus include executive assessment, leadership development, talent management, diversity and inclusion and wellbeing.

“Working with Claridade is immensely enjoyable and a real partnership:  like minded professionals, with shared values, working together on stimulating and interesting projects”.

Bethan Douglas

I am a psychologist and leadership coach and have been working as an associate with Claridade since 2017. I spent the early part of my career in the NHS followed by a decade working with a leading global consultancy firm.  Over the last ten years I have enjoyed the variety and independence offered by working freelance.  My focus is on business and personal coaching, executive assessment and leadership development.  What ties these together is a desire to support people and organisations in understanding themselves and others better in order to release their potential.  I am an advocate of lifelong learning and am fascinated by how our thinking about ourselves and the world we inhabit affects our performance and fulfilment.

“Working with Claridade enables me to combine continued learning and portfolio career roles with working with colleagues who are passionate about making a positive difference to the individuals and organisations we work with.”

Marisa Chatterson

I have worked for over 20 years, dedicated to helping organisations adopt a total reward approach to people and performance.  This includes the design and implementation of pay and grading systems which support both employee engagement and organisational strategy, job evaluation, employer value propositions, performance management, and designing and facilitating senior leader workshops to help drive change and embed practice.  Over this time, I have worked for the public and not for profit sectors including working at Hay Group where I had a number of roles, including management positions.  My passion is being able to combine my HR, occupational psychology, reward and client knowledge and experience to successfully deliver projects for sustainable outcomes.

“It’s a joy and a privilege working with the Claridade team as you know they are totally focused on delivering a pragmatic, client tailored solution that gets to the heart of the issue.  It’s also immensely fun, which makes the whole client engagement energising for everyone involved.” 


Brett Welch

I have worked across the public, private and third sectors; with FTSE 100 private companies, the NHS and other public sector clients, as well as holding an in-house leadership role as Head of Organisational Development for a large national charity. I am passionate about helping organisations to align their people behind their strategy and purpose, and have a practical and pragmatic approach to delivering projects that create real change. I work on a wide range of projects, including organisational design, leadership and development, and assessment and selection.

“I really enjoy working with Claridade because the team is passionate about what they do and genuinely have their clients’ needs in mind at all times. They want to make a difference to people and organisations, and they are fun to work with too.”

Natasha Wilms

I am an experienced management consultant with over 15 years’ experience in Asia Pacific.  I specialise in helping organisations build their capability through managing, developing and motivating their people to deliver outstanding results.   My work includes assessment and coaching of individuals for personal development and career progression, as well as organisation wide development programmes, working with leaders to bring out the best in their employees to drive performance.  My experience spans multiple geographies with several years spent working in New Delhi, India.

“Working with an organisation that uses a thorough, research based assessment approach enabling us to provide key insights to a global client to help them make important talent decisions.  I also enjoy working with old colleagues and being part of a team contributing to global projects.”

Sherief Hammady

I have been involved in and led significant organisational & leadership change and effectiveness projects over the last 20 years. Previously, a global partner with a People and Organisation global consultancy (Hay Group / Korn Ferry) where I led sectors and managed key multinational client relationships. I am passionate about working with leaders to positively impact their organisations and to support them implementing their strategies. I have been a Claridade associate since 2018.

  • “Apart from my respect and appreciation for everyone I work with at Claridade, I know there is a real concern for the client’s success, a rare value from my experience.
  • My colleagues at Claridade have deep expertise in our work so I know the work I am part of will be of great quality
  • There is a focus and specialism in what the company does extremely well, change and development.”

Sallyanne Houlton

I am a Human Resources and Reward consultant with experience of the private, public and not-for-profit sectors. My expertise is in organisation and job design, grading and reward, performance management, employee engagement and HR policy reviews and global mobility.

After working at Hay Group as a consultant, team manager and products business manager, I have been working independently for over 10 years on a varied and interesting range of assignments. I am passionate about working with organisations to increase employee engagement and improve the work culture for employees and managers.

“My colleagues at Claridade have deep expertise so I know that any projects I work on will be of high quality and meet clients needs.  I enjoy working with valued colleagues and being part of a team contributing to global projects.”

David Barnard

I have over 25 years’ experience in leadership and top team development across financial services, communications, hi-tech industries, retail, health, education, and local and central government. I have worked closely with departments of state in the UK government to create and deliver a leadership curriculum for senior civil servants. I have facilitated public and private sector boards and executive teams to enhance their strategic leadership effectiveness. I enable executives to create their own learning journeys, based on real business needs, the shared experience of the leadership team, and each individual’s personal ambitions. In particular, I encourage leaders to inspire sustained productivity gains by focusing their attention on the development and motivation of their people.

“Claridade offers a great balance between creative discussion and disciplined action. We can work playfully to explore innovative ways of delivering for our clients, and then challenge ourselves to develop memorable learning and development experiences.”

Jill Seddon

I am an experienced management consultant with over 19 years of business experience. This includes delivering change and transformation at all levels from senior teams to aspiring leaders, coaching individuals, developing teams and optimising organisational performance. For 13 years I worked for a global consultancy, partnering with a range of global, national and local clients and as a member of the UK people management team. I thrive on variety and enjoy supporting organisations across a range of sectors from Health and Life Sciences, Industrial, Professional Services, NHS, Local & Central Government and Not for profit.

My focus is engaging teams and individuals to drive change, helping people and organisations realise their full potential. I bring expertise in leadership assessment & development, culture transformation, diversity and inclusion, organisational design and reward strategies.

Caroline Redman

As a leadership consultant and executive coach, I thrive on helping individuals tap into their best selves and organisations to set themselves up for success.  Over my 20 years of consulting, I have had the privilege of supporting CEOs and top teams of FTSE 100 and other leading firms in Europe, as well as aspiring leaders and those with an appetite for further growth. Through a combination of individual and team coaching and facilitated workshops, I aim to strike the right balance of support and challenge, enabling clients to create the change they desire.


“I can fully connect with Claridade’s purpose – this is critical for me. Doing work that I believe in, brings out my best – an energy to help others fulfil their potential.”

Davina Houlton

I am an experienced coach and senior business leader who challenges individuals and teams to achieve their goals and communicate effectively.  I have a supportive and empathetic style and I believe this enables increased clarity of thought and therefore better results.  I’ve worked in HR, leading teams, across several different organisations & industries for over 20 years and I’m passionate about leadership development, supporting managers and individuals through change and working with leadership teams to strengthen working relationships and improve ways of working.

Kate Knight

I am an experienced and qualified Executive Coach and Transactional Analysis Psychotherapeutic Counsellor. I have worked for over 30 years in international diplomacy and education overseas and have a deep understanding of the challenges of working across cultures. Since 2013, I have coached clients across government departments and collaborated with partners in the private sector.

I specialise in supporting people who aspire to lead compassionately, with a deep desire to develop their insight into their own personality, the personalities they work with and the psychological environment around them. I am committed to the development of healthy workplaces where everyone can achieve their full potential.