We were selected to work with Kensington and Chelsea following the Grenfell tragedy. Under a great deal of public and government scrutiny the organisation embarked on a brave programme of deep cultural change. We were honoured to be chosen to support them in this difficult journey.
We helped to create the environment that allowed for an open debate culminating in a variety of initiatives to improve how the Council supports staff in dealing with the aftermath of the tragedy. A new set of values and behaviours was launched and embedded throughout which better reflected the needs of the community and service users.
We supported and encouraged the development of greater clarity on the purpose and direction of the council and the implications for the community and for staff development.
It will take some time for the full outcome to be achieved but there are promising signs of improvement in what residents say about the Council and about how staff feel about working there for example as measured by the recent staff survey.
Claridade's personal insight and expertise in organisational change was enormously helpful. The team were great in helping us focus senior management on how best to renew corporate values and revitalise our organisation.
BARRY QUIRK, CHIEF EXECUTIVE
I really valued the team’s ability to be flexible and adaptable in constantly changing and highly complex circumstance and they helped us to get things over the line during a very difficult period
DEBBIE MORRIS, HR DIRECTOR